Rob Peterson
American Log Mortgage
System Built Division

3840 Hempland Road
Mountville, PA 17554

Phone : 800-901-5647, ext. 6569
Fax : 866-901-1118 (TOLL FREE)
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American Log Mortgage
Div. of American Home Bank, N.A.
News From Rob

Our Raving Fans
"My husband and I have been working with Rob Peterson since June, 2005, on obtaining a construction loan and permanent financing for our new home. As you are undoubtedly aware, the amount of work that goes into preparing for the building of a new home is enormous, and is a journey not for the faint of heart. There was one area though that proved smooth sailing and in fact was a pleasurable experience; namely, working with Rob in the financing for our venture. Rob's level of knowledge and expertise was impressive. We spoke with a number of other mortgage brokers and lenders prior to contacting Rob. Suffice it to say, after our initial contact with Rob, we never spoke with another potential lender. Rob's expertise was only surpassed by his outstanding dedication to customer service. Every time I spoke with Rob over the phone, or sent him an e-mail with (yet another) question, he was very professional, courteous, respectful and always had the correct answer. Rob never let an e-mail or phone message go unanswered and he was always prompt in returning my calls, or having someone else at the office contact me when he was unavailable. It is seldom that my husband or I have come across such excellent service coupled with a high degree of knowledge as possessed by Rob. As an attorney, I deal with business men and women, and other professionals on a routine basis. I have grown accustomed to meeting with a high level of competence from those that I deal with in my line of work, as well as in my husband's and my other business matters. This is the first time I have ever written specifically to comment on an individual's professionalism. My husband and I are very impressed with Rob's handling of our financing. It has been our good luck to have stumbled upon Rob in the first instance (we live in Arizona and I understand your bank is situated in Pennsylvania), and our good fortune to have him assist us and work with us on the financing of our new home. Again, working with Rob has been the best part of this process, and will probably only be matched when my husband and I walk through the front door of our new home for the first time. Our hats off to Rob."

“I wanted to thank you for all your help through this process. We had been wanting a log home for years and are now about to realize our dream. I was very apprehensive about doing business with someone I could not sit down face to face with. Your patience with all of my questions and professionalism in your communications helped ease all those fears and made the process a painless one. Thanks again for your help and understanding.”

“Just a great, professional experience! Good job!”

“I’d like to thank you for making this process much less painless than I thought it would be! And, secondly, I’d like to thank you for your patience and sincerity in working with me to make this whole thing a reality.”

“You did a great job of keeping me up to date on the status and addressing issues as they came up. I felt your customer service was excellent.”

“Thanks for making everything so easy. I will definitely recommend you to my friends and relatives that are considering building a log home. Even though you are in Pennsylvania and I’m in Florida, communicating with you has been a breeze. Every e-mail and every phone call has been promptly and courteously answered. Thanks again for all your help.”

“Prior to being introduced to American Log Mortgage, I had spent 3 months and numerous lending institutions trying to sift thru all the mortgage “stuff”. Once I discovered American Log Mortgage, the process went so smoothly I could hardly believe it. What had been taking me months now was taking me just over two weeks. You gave me options I could easily understand and I could finally make an intelligent decision that best fit my financial needs. I can’t thank you enough for all your help. Thanks again for your part in helping make my dream of 25 years come true.”

“Working with you has been a WONDERFUL experience! There was absolutely no pressure, all of my questions were patiently and thoroughly answered in more than a timely manner, and you eased all of my anxiety associated with being a first time buyer – in construction!”

“I want to thank you for all your help and I won’t hesitate to recommend your finance company. You have tried to do so much for us, especially when others didn’t. Thanks again for all you have done for us.”

“Thank you very much for the advice & honesty I received from you while my loan was being completed. Unlike others in your industry, you were upfront and honest through the whole process. This is a quality that seems to be a part of the way American Home Bank does business. I will refer your services to any and all of my family and friends that are looking for a great experience.”

“We have been in business nearly 25 years and have never encountered a mortgage company so “customer friendly” and willing to go the extra mile. Every question was answered promptly, accurately, succinctly, and understandably. The entire process was the most professional we’ve ever witnessed.”

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