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American Log Mortgage
Div. of First National Bank of Chester County
877-BANK-AHB
(877-226-5242)
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PRIVACY NOTICE

PRIVACY NOTICE
American Home Bank (AHB) a division of First National Bank of Chester County, and its affiliated companies including the affiliate whose website this privacy notice is displayed are committed to maintaining the trust and confidence of our customers. We want you to understand how we protect your privacy when we collect and use information about you, and the measures we take to safeguard that information. Keeping customer information secure and private is a priority for us.

About Us
AHB is headquartered in Mountville, Pennsylvania. We are engaged in the business of providing financial services to customers located primarily in Pennsylvania and other Mid-Atlantic states.

Terminology Used in This Notice
The terms "we," "our" and "us" refer to any one or more of AHB and its affiliates with which you maintain a customer relationship. The term "our affiliates" refers to any one or more of AHB and its banking and non-banking affiliates (i.e., companies related to AHB by common ownership or control). The terms "you" and "your" refer to individuals who have a continuing relationship with us that is primarily for personal, family or household purposes. The term "nonpublic personal information" refers to nonpublic information about you that we obtain in connection with providing a financial product or service to you. For example, nonpublic personal information includes information regarding your account balance, payment history and overdraft history. The term "nonaffiliated third parties" refers to companies, other than our affiliates, that we do not own or control.

Why We Collect Information
We collect and use information about you only where we reasonably believe the information will be necessary or useful in providing you with the products and services you request from us, as well as to help us identify new opportunities to provide products, services and information to help you reach your financial goals. The information we collect and use about you helps us to maintain the security of your accounts with us, improve the customer service we provide you, and operate more efficiently, so we can keep the cost of the products and services you obtain from us reasonable.

How We Protect The Information We Collect
We take great care to safeguard the information we collect and use about you. We permit access to the nonpublic personal information we collect about you to only those employees who need to know that information to provide products or services to you. Our employees regard customer privacy as paramount to customer protection and satisfaction. Disregard of these requirements will result in disciplinary action, including termination in appropriate cases. We have established and continually maintain security standards and procedures to help us protect you from unauthorized access to confidential information about you, including the Internet.

Information Accuracy
We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies. In addition, under the Fair Credit Reporting Act you have the right to notify us if you believe we have reported inaccurate information about your account to any consumer reporting agency. Such notices should be sent in writing and include your complete name, current address, social security number, telephone number, account number, type of account, specific item of dispute and the reason why you believe the information reported is in error. Send your notice to: American Home Bank a division of First National Bank of Chester County, 3840 Hempland Road, Mountville, PA 17554.

We will investigate your concerns, correct any inaccuracies, and confirm our actions to you.

Categories of Information We Collect
We may collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other loan and account forms;
  • Information about your transactions with us, our affiliates, or others; and
  • Information we receive from third parties such as credit bureaus.
    Categories of Information We Disclose We may disclose the following kinds of nonpublic personal information about you:
  • Information we receive from you on applications or other loan and account forms, such as your name, address, social security number, assets, and income;
  • Information about your transactions with us, our affiliates or others, such as your account balance, payment history, parties to transactions, and credit card usage; and
  • Information we receive from credit bureaus, such as your creditworthiness and your payment history.

Categories of Nonaffiliated Third Parties to Whom We Disclose Information
We may disclose nonpublic personal information about you to certain nonaffiliated third parties that perform services or functions on our behalf, such as financial data processing companies that process and maintain your account records for us. We may disclose nonpublic personal information to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing arrangements to jointly offer, endorse, or sponsor a financial product or service, such as credit cards or insurance services.

We are also permitted under law to disclose nonpublic personal information about you to nonaffiliated third parties in certain circumstances. For example, we may disclose nonpublic personal information about you to government entities in response to subpoenas and to credit bureaus. We require third parties to comply with strict standards regarding security and confidentiality of such information.

Disclosure of Information to Our Affiliates and Your Rights
We are permitted by law to share information about our experiences or transactions with you or your account (such as your account balance and your payment history with us (“transactional information”)) with our affiliates, provided that they do not use that information for a marketing purpose.

We may also share information about you with affiliates such as information we obtain from applications that you make to us or from consumer reports and we may share with them your transactional information that they may use for a marketing purpose. You may direct us not to disclose this information by calling us at the telephone number shown below in this notice. We will ask you to verify your identity and the specific accounts (or all of your accounts) to which the opt-out applies. Please have all your account numbers, account registrations, and your social security number available when you call.

AHB applies opt-outs by individual customer. If you have a joint account with us, an opt-out instruction given by one participant will only apply to that participant's information. However, you also have the right to opt out on behalf of all the joint account participants. AHB will continue to adhere to its disclosed privacy practices for an account even if it becomes inactive or is closed.

An opt-out from information sharing on an account, as described above, remains effective unless revoked in writing. Federal regulations require us to provide this notice on an annual basis, whether or not an account has previously opted out from either type of information sharing. Please remember when you receive our subsequent notices, an account previously opted out from either or both types of information sharing (and not revoked in writing) does not need to be opted out again.

This notice updates and replaces any previous notices from AHB about privacy, security and protection of information. To view the most recent version of this privacy notice, please go to www.bankahb.com and click on "Privacy Notice." You may have other privacy protections under state laws. We may amend this privacy notice at any time, and we will inform you of changes as required by law.
American Home Bank a division of First National Bank of Chester County

 

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