Dean Loux
American Log Mortgage
Log & Timber Frame Division
American Way Corporate Center
3840 Hempland Road
Mountville, PA 17554

Phone : 717-285-6612
Fax : 717-285-6413
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American Log Mortgage
Div. of American Home Bank, N.A.
877-BANK-AHB
(877-226-5242)
News From Dean

WHY REFER AMERICAN LOG MORTGAGE FOR 2007?
Check out what other manufacturers, sales representatives and dealers have to say about their experiences with American Log Mortgage

Dean,

This testimonial is long overdue! I have been extremely happy with the service you have provided to my clients. I'm busy attending to all of their other needs during the sales process. It's a huge relief to know that you are guiding them financially. I've been selling log homes and referring potential customers to lenders for fourteen years, but I've never received a "thank you" before now. Several of my clients have called me after speaking to you and they have been very impressed with your helpfulness, your knowledge and your patience with them. They feel they're receiving the one-on-one treatment that they deserve for their dream home. It makes me look good! You have kept me in the loop every step of the way and I don't have to think about financing. You have taken the worry out of this step of the construction process - for me as the dealer, and for the customer. I couldn't ask for more!

Thanks for all you do!
Nancy Brown
Log Sales Inc.
Authorized Dealer for Lincoln Logs Ltd
Dahinda, IL
________________________________________

Dean,

As you know the log home industry is very competitive. To set ourselves above the competition we need to provide the best service possible to our customers. We also need our business partners to provide this same level of service. You have helped us maintain that advantage by:

1. Timely follow up on pre-qualifications
2. Supporting us at our seminars with your time and materials
3. Working tirelessly when those "difficult" situations arise

Judy and I appreciate all you do to help make us successfully and look forward to continuing to grow that relationship!!

Randy and Judy Markle
Susquehanna River Log Home Inc.
Authorized Dealers for Lincoln Logs Ltd
Mill Hall, PA
________________________________________

Dean,

As a new authorized dealer for the Original Lincoln Logs LTD we felt fortunate that our first client selected American Log Mortgage. Our
experience working with Dean and the staff at American Log Mortgage was top notch and they took great care to explain the process to our client and answered some challenging questions with professionalism. We highly recommend Dean and company not only for the financial products they offer but maybe most importantly how well they treat our mutual customers.

Brad Karikomi & Jim Coyle
The Leelanau Log Home Company LLC
Authorized Dealer for Lincoln Logs Ltd
Serving The Grand Traverse Bay, MI Region
________________________________________

Dear Dean,

I am writing to thank you for your continued support and assistance to my customers. Although building a new home is never a simple process, American Log Mortgage's attention to detail helps my customers find peace of mind concerning their financing. Log and panelized home construction has it's own unique requirements. Your specialized knowledge of their unique building circumstances is key in making sure that the construction process moves steadily forward- without being held up by financing issues.

Thank you again for your consistent communication and willingness to assist with any issues my customers may have. I appreciate all you have done before and I look forward to working with you again soon!

Sincerely,
Justin Metz
Brookridge Log Homes
Authorized Dealer for Lincoln Logs Ltd
Upstate, NY
________________________________________

Dean, the relationship you've developed with our company and our network of independent dealers is invaluable. Your personal service and attention to detail is refreshing. As I've gotten to know you and your company, it's easy to see why your business keeps growing. You provide great personal service and build friendships that go beyond business! Thanks for being a trusted "partner" in the industry.

Jeff Clements
Vice President Dealer Operations
Honest Abe Log Homes - Corporate
________________________________________

Dean,

I wanted to take a few moments to say how thankful I am for what you and American Log Mortgage do for our industry. It's comforting when our customer's work with ALM through financing their log home. It's really a process that makes most customers anxious, but your knowledge and sincere wish to serve others through your work greatly impresses the buyer. I've seen this same attitude as you've built a relationship and worked with so many of our dealers throughout the country. That is what sets American Log Mortgage apart from all the other lenders.

Personally, I feel like you've helped me to be successful in my role with Honest Abe Log Homes. It's been great to have such a resource at hand, but even better to now have goods friend in Pennsylvania. I sincerely appreciate what you, Doug and all the other ALM staff have done for us.

Joshua Beasley
Dealer Sales Manager
Honest Abe Log Homes - Corporate
________________________________________

Dean,
I wanted to thank you for being such a great asset to Honest Abe. As I work with our dealer network, I continually hear our dealers mention you as being so good to work with and the tremendous help you are to their customers.

Your thoroughness and patience with customers is always appreciated by everyone. Thanks for being such a great partner!

David Everitt
Dealer Manager North East
Honest Abe Log Homes - Corporate
________________________________________

Dean,

I'd like to thank you for all the time and effort you put into making the loan process a smooth one.

Number 1 -- I feel that you are 100% worthy of trust... you do not just feed customers or sales people what they want to hear.

Number 2 -- You are very relational... You have a great relationship with us here at Honest Abe as I feel you do with everyone you work with.

Number 3 -- You are a great communicator... If a sales person or a customer is not informed about the loan process, it is NOT your fault. You take steps above and beyond to make certain that people are WELL informed about what's going on.

Thanks for your hard work
Jay Watson
Dealer Project Coordinator
Honest Abe Log Homes - Corporate
________________________________________

Dear Dean,

This is just to let you know that in my 30 years of management, and working in the Log Home industry, I know that service & follow up is the key. I have dealt with lending institutions from BB&T, Bank Of America, M&T, Indy Mack and several others and I must say that your company, has given me the best service. My customers tell me they have been very pleased. Taking care of me, is taking care of my customers and you have done that time and time again. Your time frame to get a closing, along with your associates from Jan, (who is unreal) even sending me emails on weekends & as early as 5:30 am, all the way to the construction division & dealing with Dave and the all important draw schedule, you guys have been there. If you will allow me to give you the ole scale of 1 to 10, your company receives a "10" from our company. Please be sure to let Jan and Dave know how much there outstanding service has meant to me.

Sincerely,
Christopher Plummer
President Log Home & Timberframe Creations
Independent Distributor for Honest Abe Log Homes
Asheville, NC
________________________________________

Dean,

I believe in any business relationship that honesty and communication should be 1st priority. You all definitely have both of these qualities
especially the communication with all parties involved. Not (beating around the bush) when questions and any concerns may come up. Just talking with you whether by email, phone, or in person at Log shows I can definitely tell you are committed to your work and the satisfaction of all involved in the process.

Thanks,
Travis Kidwell
Independent Distributor for Honest Abe Log Homes
Kidwell Construction Company
Levels, WV
________________________________________

Dean,

I want to let you know what a pleasure it is to work with you and American Log Mortgage. Your communication skills, willingness to educate the customer and understanding that keeping the dealer up to date with the financing end, make what can be a difficult process go as smooth as possible. A special thanks for going above and beyond to make some “special exceptions” to keep my customers happy!

I look forward to working with you in 2007.

Fred Rasnake
Cabin in the Pines, Inc.
Independent Distributor for Honest Abe Log Homes
Vincentown, NJ
________________________________________

Dean,

No other lender knows log homes like you do. Home buyers often have a clear picture of what their dream home should be, but sometimes have trouble finding a bank or lender that meets all of their financing needs. American Log Mortgage is the solution to the needs of the log home buyer, and perhaps the greatest asset to today’s log home builders.

Johnny Deal
Builder / Dealer
Independent Distributor for Honest Abe Log Homes
Bracey, VA
________________________________________

Hi Dean,

I would like to say thanks for all of the help you have offered my clients. You have always answered any questions they may have.

Thanks,
John Lord
Independent Distributor for Honest Abe Log Homes
Castleton, VT
________________________________________

Dean,

Thank you so much for all the financial information you have kept us updated on all year. You are so faithful to follow-up on every single lead we send your way. You are the first and only person that we refer people to when they have questions on log home financing. Your dedication to what you do is very impressive. Have a Blessed New Year and we look forward to working with you for many years to come!

Steve Hartman, Owner
Hartman Log Homes
Independent Distributor for Honest Abe Log Homes
Fredericksburg, VA
________________________________________

Dean,

As this year comes to an end I am amazed by the growth of our company in the market. I have been asked by several business acquaintances "Why is Coventry doing so well?" the answer some may think is complicated but I believe it is quite simple. Though it would be a "pat" answer to say we have the best product, prices, service etc... (which I think we do!). The real reason is the partners we have in this industry. I believe that our affiliation with American Log Mortgage has been a real help in gaining our position in the market. The log home business can be tough some times with all the good companies to compete against, but I feel that we can edge them out by utilizing your help in making and closing more deals. I appreciate your hands on approach to working with us. I look forward to next year not in fear as some do but in anticipation what we can do as a company with your help.

Have a Merry CHRISTmas and a Happy New Year!

Sincerely,
Mark Elliott
Vice President
Coventry Log Homes, Inc.
________________________________________

Hi Dean,

Communication is key and Dean definitely lives by this motto as well!! He has shown that each and every customer is important and there is nothing like helping others make a memory. Customers like that - - I like that! I will continue to refer anyone I can to him!

Deb Simano, Coventry Log Homes
Woodsville, NH
________________________________________

Hi, Dean!

I enjoy working with you at American Log Mortgage because the people who work there are very personable as well as helpful. We get quick responses from inquiries we have.

Thanks,
Juanita Belyea, Coventry Log Homes
Woodsville, NH
________________________________________

Dear Dean Loux:

As 2006 draws to a close, I want to take the time to send a note of appreciation for the service you have provided to Moosehead Cedar Log Homes and its various regional sites.

We at MCLH make a strong effort to be responsive to our customers for whatever they require. Often it is a connection to a financial institution that is needed. Having the confidence we can refer them to American Log Mortgage saves time, confusion, and often, the account.

Yes, we have other banking alternatives, but one size does not fit all. And, we are finding there is a difference when customers work with you and other representatives of American Log Mortgage. Some particularly helpful strategies offered by ALM are:
-allowing customers to use land as a down payment
-low down payment
-payment of materials at delivery time
-user friendly disbursements
-a human and informed voice conversing with customers

It has been our pleasure to get to know you, Doug, and others through your appearance at log home shows and through your presentation at our dealers’ meeting. The extra efforts you put forth on your web site and with your creation of printed materials presents a partnership to the public of which we both benefit.

We look forward to building our business in 2007. The availability of superior resources, such as American Log Mortgage, is the best way to accomplish our goals. Please accept our best wishes for the coming year of growth and prosperity.

Best regards,

Russell “Skip” Holton, president
Moosehead Cedar Log Homes of Vermont
Wilmington, VT
________________________________________

Hello Dean,
Since I have worked for MCLH the last four years, I have been in contact with several mortgage companies. In those dealings, never have I received prompt answers to my questions as you have provided and your professional manner and enthusiasm is almost contagious!
It was a pleasure meeting you at our annual dealer's meeting in Greenville, ME. The information you provided is certainly a helping tool for our Sales team. We look forward to working with you in the coming year.
Regards,
Michelle M. Pelletier
Design/Sales Consultant
Moosehead Cedar Log Homes
Pittsfield, ME
________________________________________

Dean,

I wanted to take an opportunity to say thank you from Country Road Log Homes. You have been a huge asset to us in the corporate office as well as to our dealership network. I have had a number of phone calls recently from dealers who think that you are absolutely wonderful. Thank you for supporting them and sending them lots of materials to help make their jobs easier.

Thanks for all of the visits and conversations at the log home shows. I look forward to seeing you more in 2007. I appreciate all that you and American Log Mortgage do for us and we look forward to the continued friendship and professional relationship with you in the future.

Melissa Saul
Country Road Log Homes
National Vice President
________________________________________

Hi Dean,

I just wanted to let you know how much we at Gable Log Homes have
appreciated your help and the services you have provided to our clients this
past year. I especially appreciate your informative emails and phone calls
that have kept me up to date on our customer's status in their loan process.
I look forward to working with in 2007 and I will continue to send folks
your way for their log home financing needs.

All the best,

Frank Fickling , Sales Manager
Gable Log Homes
Sumter, SC
________________________________________

Dean,

Thank you for being an important part of our log home selling process. You always put the needs of the customer first. When the project looks dim, you still put a 110% effort in helping the customer obtain their log home dreams. Keep up the great work and I look forward to working with you on future projects.

Steve Campbell
Residential/Commercial Consultant
Conestoga Log Cabins, Inc.
Lebanon, PA
________________________________________

Dean,

Your keeping us, the dealers, updated as to the what's happening with our potential clients is invaluable. Please keep it up and we will keep the prospects coming you way.

Charlie Maney
Log Homes Of America
Stillwaters Log Homes dealership
Cumberland, VA
________________________________________

I have worked with Dean for 5 or 6 years and have always found him to be very responsive. He is great at giving individualized service tailored to meet your customers needs.

Adrain Hammond
Greenhouse Homes of America
Colonial Structures Cedar Log Homes dealer
Orlando, FL

 
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