Lorna Brown
American Log Mortgage
Total Mortgage Solutions Center
American Way Corporate Center
3840 Hempland Road
Mountville, PA 17554

Phone : 1-888-220-2880
Fax : 717-285-6413
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American Log Mortgage
Div. of American Home Bank, N.A.
Lorna's Customer's Say
"Jan, Lorna, Didi and Theresa were all very helpful. Thank you very much for all your help. "
"We encountered many problems with our log home due to our previous lender and we almost lost hope in our dream home. Lorna's professionalism helped us regain hope. What an outstanding job she has been doing! "
"Thank Lorna Brown for her prompt response to my phone calls and excellent customer service! "
"Lorna worked with us and gave us several options and never let us give up! She was outstanding! She never lost patience with our many questions and our lack of understanding the whole process! "
"I wanted to express my sincere gratitude to you for your assistance in completing our loan process. I called often; you were always pleasant. I asked many questions; you always had the answers. When there were problems, you solved them. If something extra needed to be done, you did it. Thanks to you and your efforts, completing the financing phase of this project went smoother than I could have ever imagined. Thanks again for everything you have done. "
"I'd like to take this opportunity to express my personal appreciation for Lorna's diligent and enthusiastic support in handling my loan application. Her customer oriented attitude and expeditious manner in researching and/or responding to questions raised is commendable. Her efforts are also highlighted by the extreme professionalism and courteously displayed in carrying out her duties! "
"Thanks to all of your hard work we are finally homeowners. Thank you for all your help. We couldn't have done it without you! "
"Val and I wanted to thank you for taking the time to answer all my questions as we prepare to build our log home in Russell, PA next year. You were so patient and helpful. --Jeff & Val T., Oklahoma City, OK "
"I wanted to let you know that I, of course, had started conversations with various other mortgage people, but you are just so much more pleasant to deal with than anyone else has been that I simply don't want to even bother with anyone else. "
"Lorna, I very much appreciate your diligence and commitment. How you have responded and constantly communicated with me throughout the process is a breath of fresh air. There have been other banks, whom office I could walk into, and we have not had this type of customer/bank relationship, and we yet have yet to speak on the phone." - John H. "
"Lorna Brown, Jan Bechtel and others were EXCEPTIONAL!! Everything from Step 1 was explained clearly and in a timely manner. No better experience in getting a loan. Having spent much time talking to Jan, I would submit to you that you cannot afford to lose her. She is top notch! "
"Lorna, I really appreciate how quickly you respond to all my questions. Your customer service is outstanding and that is what stuck with me when I talked to you first. Thanks again. --Sandi L. "
"I wanted you to know that you have the most wonderful and helpful employees. This is my husband and my first experience building a log home. From the very beginning, Lorna Brown guided us through the process with such expertise that we felt secure in having all our questions explained. Along the process we worked with Jan Bechtel, who also was extremely knowledgeable and helpful. Our process on building has now moved into the final construction phase. We have complete confidence that our experience so far will continue with David Bleecker and the construction team. Having been in customer service related fields for the past 30 years, it's wonderful to find those qualities in business. I look forward to continued experienced with your company and will recommend your services to others in need of quality, honesty and integrity. "
"American Home Bank has three great employees I have had the pleasure of working with - Didi McDonald, Lorna Brown and Carol Reed. They know their stuff!! I couldn’t have asked for better people to work with. "
Lorna Brown - Loan Originator
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Lorna's Customer's Say
"Thanks to all of your hard work we are finally homeowners. Thank you for all your help. We couldn't have done it without you! "
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